Privacy Policy
Everbright Health ("Everbright Health," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or request a demo or consultation. Please read it carefully. By using our website or submitting information to us, you agree to the practices described here.
This policy applies to information we collect through our marketing website and related forms. It does not govern protected health information (PHI) that Everbright Health handles on behalf of a partner practice — see Protected health information below.
Information we collect
Information you provide to us. When you fill out a form on our site — such as requesting a demo, a consultation, or an ROI analysis — we collect the information you choose to give us. Depending on the form, this may include your name, practice name, email address, phone number, number of prescribing providers, patient panel size, number of locations, your areas of interest, and any additional details you include in a message.
Please do not include patient names or other patient-identifying health information in any form, message field, or email you send us through this website. If you need to share information about a specific patient, please use your organization's secure, HIPAA-compliant channel with Everbright Health rather than this website.
Information collected automatically. When you visit our website, we and our analytics providers may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, referring URLs, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Cookies and tracking).
How we use your information
- To respond to your inquiries and provide the demos, consultations, or analyses you request.
- To communicate with you about our services, including follow-up about a partnership or consultation.
- To operate, maintain, improve, and secure our website and services.
- To understand how visitors use our site and to measure the effectiveness of our content and marketing.
- To comply with legal obligations and enforce our agreements.
How we share your information
We do not sell your personal information for monetary payment. We may share your information in the following circumstances:
- Service providers. With vendors who perform services on our behalf — such as hosting, analytics, email delivery, and customer-relationship management — under obligations to protect your information.
- Legal and safety. When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Everbright Health, our users, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, in which case your information may be transferred as part of that transaction.
- With your consent. For any other purpose disclosed to you at the time we collect the information.
Protected health information
When Everbright Health provides services to a partner behavioral health practice, we may handle protected health information (PHI) on that practice's behalf. That PHI is governed by the Health Insurance Portability and Accountability Act (HIPAA) and by the business associate agreements and other contracts between Everbright Health and the practice — not by this Privacy Policy. If you are a patient, please contact your provider regarding the handling of your health information.
Cookies and tracking
We use cookies and similar technologies to operate our site, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
Where required by law — including the Colorado Privacy Act, the California Consumer Privacy Act, and similar laws in other states — we will honor opt-out preference signals, such as the Global Privacy Control, as valid requests to opt out of the sale or sharing of your personal information and targeted advertising. Where required by law, we will also seek your consent before setting non-essential cookies.
Data security
We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices and rights
You may opt out of marketing emails at any time by using the unsubscribe link in those messages, and you may reply STOP to opt out of text messages.
Depending on where you live, applicable law — including the Colorado Privacy Act, the California Consumer Privacy Act, and similar laws in other states — may give you the right to:
- Know what personal information we have collected about you;
- Access or obtain a copy of that information;
- Correct inaccurate information;
- Delete your information;
- Opt out of the sale or sharing of your information, or its use for targeted advertising; and
- Not be discriminated against for exercising any of these rights.
To exercise these rights, contact us using the details below. We will need to verify your identity before responding to your request, and we will respond within the time required by applicable law. If we deny your request, you may have the right to appeal that decision; instructions for doing so will be included in our response.
Third-party links
Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy practices.
Children's privacy
Our website is intended for a professional audience and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated as required by law. Your continued use of our website after an update constitutes acceptance of the revised policy.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us atconnect@everbrighthealth.comor 720-213-8821.